Contact Us

To make an inquiry regarding a product or recent order, please complete the form below.


How can we help you today?

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To contact us by phone:

If your question is related to an existing order please give us a call at 1.855.2.ELEMIS.


Holiday Period - Customer Support Opening Hours:

  • Monday, May 25th: Closed


Customer Support Opening Hours:

  • Monday - Friday: 8:30am - 6:00pm EST
  • Saturday: Closed
  • Sunday: Closed


Return Policy:

Please visit our Returns & Exchanges page for information about returning products.


Trade & New Business Inquiries:

If you are an ELEMIS trade partner please email INFO.USA@ELEMIS.COM