OPTING OUT OF EMAIL COMMUNICATION
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Categories of Personally Identifiable Information Collected
Visitors may browse our web site without revealing any personally identifiable information, but shoppers must open an account with us. At that time, you will be asked to provide such personally identifiable information as your name, E-mail address, home or business address, telephone number and credit card information (name, number, card type, expiration date and CID code). If you do not wish to share this information via the internet, feel free to contact us by phone at 1.855.2.ELEMIS to place your order.
ELEMIS.COM also offers its customers personalised consultations with skin care specialists by E-mail and online. If you decide to consult with a specialist, you will be asked to provide personal information regarding your geographical location, skin characteristics and age group.
What Personal Information About Customers Does ELEMIS.COM Gather?
The information we learn from customers helps us personalise and continually improve your shopping experience at ELEMIS.COM. Here are the types of information we gather.
Information You Give Us:
We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but, then, you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customising future shopping for you, improving our online store, and communicating with you.
We receive and store certain types of information whenever you interact with us. For example, like many web sites, we use "cookies" and we obtain certain types of information when your Web browser accesses ELEMIS.COM (which are explained below). There are tools designed to help you visit web sites anonymously, although we will not be able to provide you with a personalised experience at ELEMIS.COM if we cannot recognise you, we want you to be aware that these tools exist.
To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from ELEMIS.COM if your computer supports such capabilities.
Information from Other Sources:
We might receive information about you from other sources such as government census information, and add it to our account information. Any information gathered would be used for the purpose of bettering communication to you.
Use of Personally Identifiable Information
Your personally identifiable information is used for our internal business purposes only. ELEMIS.COM does not sell, rent or lease your personal information to independent third parties except as described below. We use personally identifiable information to identify account holders, open and maintain accounts, process, service and enforce transactions, send related communications to customers and to provide customer services and support. Credit card numbers are used only for processing payments and are not used for other purposes. We may also use personally identifiable information to provide you with optional product or service updates, promotional notices and offers and other information about ELEMIS.COM and its products.
As stated above, ELEMIS.COM does not share our customer information with third parties, except as described in the next paragraph. If you receive information about our products from another company, ELEMIS.COM has no control over the use of their data. You will need to contact the company that delivered the email to opt out of receiving ongoing emails.
Disclosure of Personally Identifiable Information
We may use third party, unaffiliated, companies to help us maintain and operate our web site or for other reasons related to the operation of our business, and those companies may receive your personally identifiable information for that purpose. Should we be required to do so, we may also disclose personally identifiable information about you in connection with a legal claim, governmental request or investigation. Further, as our business develops, we may sell or buy corporate assets, and in such transactions customer information may be shared with third parties and become one of the transferred business assets.
Keeping Your Personally Identifiable Information Secure
Our authorised secure server, Trusted Secure, uses Secure Sockets Layer (SSL) encryption - the industry standard -- when collecting or transferring sensitive data such as your credit card information. SSL encryption is designed to make such sensitive information unreadable to anyone but us.
All ELEMIS.COM data is transferred to a US hosting site, by registering on ELEMIS.COM you are authorising your personal data to be transferred to the US.
Changes to Your Personally Identifiable Information
You have the ability to review, change and/or correct the personally identifiable information you provide to us by going to the web page that links to your account and using the edit tools provided there to change your information.
Cookies are alphanumeric (letter and numeric) identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognise your browser and to provide features that help your user experience.
The 'Help' portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies allow you to take full advantage of some of ELEMIS.COM’s best features, and we recommend that you leave them turned on.
Selling to Children
ELEMIS.COM does not sell products for purchase by children. If you are under 18, you may use ELEMIS.COM only with the involvement of a parent or guardian.
Our customers are given the option of registering with us to receive special offers, newsletters and new product updates by E-mail. If at any time you decide that you no longer wish to receive these communications, you may opt out of receiving them by simply clicking on the "unsubscribe" link, which is attached to every E-mail that is distributed to our customers. By clicking on this link, you will automatically be deleted from our mailing list and will not receive any further E-mails. Should you wish to be added again in the future, just do a basic registration the next time you visit www.ELEMIS.COM. To do this, simply click on the "Submit" button on the home page and fill in your name and E-mail address. This will add you, once again, to the mailing list.
ELEMIS Customer Care
770 S. Dixie Hwy, #200
Coral Gables, FL 33146