Corporate Office, Coral Gables, FL

    No job vacancies at this time

 

Retail & Spa Locations
  • Assistant Spa Manager APPLY

     

    Department: Retail

    Locations:Coral Gables, Florida

    Type of Position: Permanent, Full Time

    Purpose: Responsible for, but not limited to the FOH & Service Provider Team. In addition, the direct functionality of the Assistant Spa Manager is to maintain a high level of service and oversee all operating aspects of the House of Elemis.

    Job Description:
    • The Assistant Spa Manager is also responsible for meeting revenue targets and budgets for both service and retail.
    • To work with all Elemis employees, as well as with various department (Marketing, PR, and Events Teams) in order to operate smoothly across the division.
    • This is a Full-Time position (40/hrs.) per week, 5 days per week, with variable shift patterns across Monday – Sunday with weekend working.

    • Experience:
    • Ability to handle multiple tasks at one time often switching from one to another without loss of efficiency or composure.
    • Must be detailed oriented, friendly and organized.
    • Excellent customer service, communication, and interpersonal skills required.
    • Elemis treatment and product knowledge*.
    • Knowledge of the Elemis Company philosophy*.
    • Self-motivated, enthusiastic and positive approach about their career.
    • High personal standards and values.
    • Proactive and assertive attitude.
    • Dynamic both personally and professionally.
    • Creative flair.
    • Smart/Professional appearance.
    • Friendly and gracious attitude towards management, staff and customers.
    • Ability to empathize with clients and have a high standard of etiquette.
    • Open to continuous learning by improving performance by increasing own efficiency, initiate courses of action and willingly take on new responsibilities.
    • Experience in Managing large teams within the Spa and Retail Industry.
    • Experience in Sales, Merchandising or Inventory Management.
    • 2 years’ experience in managing five-star Spa with retail management.
    • Proven record of retail selling skills.
    • Excellent customer service, communication, and interpersonal skills.
    • Excellent administration skills.

  • Spa Concierge APPLY

     

    Department: Retail

    Locations: Coral Gables, Florida

    Type of Position: Permanent, Full Time

    Purpose: SPA CONCIERGE will deliver the ultimate customer experience to the House of Elemis client in customer journey.

    Job Description:
    • To seamlessly co-ordinate the retail experience for the client.
    • To convert the walk in customer to participate in future spa treatments when possible.
    • To achieve full customer care requirements in treatment and product recommendation.
    • Give prescriptive and rebooking advice in services, packages and product.
    • To drive sales of Elemis products and treatments.
    • To participate in house promotions with in the business requirements and hours.

    • Experience:
    • At least six months of experience answering phones in a customer service oriented environment.
    • Demonstrated pleasant and appropriate phone etiquette.
    • Excellent listening and verbal skills.
    • Computer literate with good keyboarding skills. Proficiency in Windows environment.
    • Must have positive attitude and support spa directives.
    • Ability to operate basic office equipment such as a phone, fax, copier, printer, etc.
    • High school diploma or equivalent.
    • Excellent administrational skills and high standards of computer literacy.
    • Proven record of retail selling skills.
    • Previous experience working within a professional spa environment highly desirable.
    • Knowledge of the Elemis Company philosophy highly desirable.
    • Elemis treatment and product knowledge highly desirable.

  • Spa Concierge Part Time APPLY

     

    Department: Retail

    Locations: Coral Gables, Florida

    Type of Position: Permanent, Part-Time

    Purpose: SPA CONCIERGE will deliver the ultimate customer experience to the House of Elemis client in customer journey.

    Job Description:
    • To seamlessly co-ordinate the retail experience for the client.
    • To convert the walk in customer to participate in future spa treatments when possible.
    • To achieve full customer care requirements in treatment and product recommendation.
    • Give prescriptive and rebooking advice in services, packages and product.
    • To drive sales of Elemis products and treatments.
    • To participate in house promotions with in the business requirements and hours.

    • Experience:
    • At least six months of experience answering phones in a customer service oriented environment.
    • Demonstrated pleasant and appropriate phone etiquette.
    • Excellent listening and verbal skills.
    • Computer literate with good keyboarding skills. Proficiency in Windows environment.
    • Must have positive attitude and support spa directives.
    • Ability to operate basic office equipment such as a phone, fax, copier, printer, etc.
    • High school diploma or equivalent.
    • Excellent administrational skills and high standards of computer literacy.
    • Proven record of retail selling skills.
    • Previous experience working within a professional spa environment highly desirable.
    • Knowledge of the Elemis Company philosophy highly desirable.
    • Elemis treatment and product knowledge highly desirable.

  • Travel Spa TherapistAPPLY

     

    Department: Retail

    Locations: Elemis at British Airways JFK-New York

    Type of Position: Permanent, Part-Time and Full-Time

    Purpose: Join a company that is changing the face of beauty. We are a luxury British skincare and spa brand that delivers pioneering, clinically trialed therapies and products for face and body. The experience is exceptional, the results are real.
    Our ELEMIS therapists harness the power of nature and science to create ground-breaking formulations that genuinely transform your skin. Our 4 brand pillars that lie at the heart of ELEMIS are: being results driven, naturally sourced, science led and personally prescribed.

    Job Description:
    • We are looking for PART TIME and FULL TIME Spa Therapists based in our British Airways Travel Spas at JFK Airport offering complimentary spa treatments to British Airways First Class, Club World and Gold Executive Club members on long haul flights, delivering real results in just 15 minutes.

    • Experience:
    • NEW YORK STATE LICENSE FOR MASSAGE THERAPY.
    • Qualifications demonstrating wider interest in health and beauty desirable: Indian Head Massage, Reflexology, Reiki.
    • At least one years’ practical experience delivering treatments.
    • Previous experience in a similar role.
    • Previous experience working with a professional brand & retail offerings.
    • Must be able to work one weekend day.

 

Field Sales
  • Regional Business Manager APPLY

     

    Department: Sales

    Locations: North Florida

    Type of Position: Permanent, Full Time

    Purpose: Primary responsibilities of the Regional Business Manager is to identify and drive new and existing ELEMIS spa business. To maximize sales and the brand, to sell and promote the benefits of the brand and treatments, train and provide customer support given by ELEMIS. Responsibilities also include ensuring that company standards are maintained to the highest level and that professionalism, honesty and customer enthusiasm are maintained at all times.

    Job Description:
    • Own responsibility for the development of assigned territory and implementation of sales initiatives and portfolio management within territory
    • Network, prospect and close NEW accounts including high end day spa, hotel/resorts, medi-spas, wellness and fitness centers.
    • Excellent budgeting and forecasting skills to support new and existing spa business growth, including timely report submission and use of CRM as required.
    • Ability to organize and execute managing a territory to achieve target. Including, but not limited to effective time management, organizing monthly call cycles, visits, training and business planning.
    • New and existing account development including understanding spa operations, menu development, spa staff incentives, trainings, product knowledge, promotions, events, new product and treatment implementation, maximize orders and increase monthly revenue.
    • Ensure training for ELEMIS treatments and retail are implemented and maximized in accounts at the highest standards.
    • Represent the business at internal and external trade and consumer events or meetings.
    • This list is not exhaustive and additional responsibilities will likely arise.

    • Experience:
    • Minimum 3+ years’ experience within Spa Industry (or similar) with proven record of sales growth.
    • General computer literacy with Microsoft Word, Excel and Outlook.
    • Experience in a similar field sales role essential.
    • Experience of new business development and prospecting.
    • Successful sales track record.
    • Experience and knowledge within the skincare/spa, hotel/resort and medical spa markets.
    • General computer literacy in Microsoft Word, Excel and Outlook.
    • Elemis treatment and product knowledge (training provided).
    • Knowledge of the Elemis Company philosophy (training provided).

  • Regional Business Manager APPLY

     

    Department: Sales

    Locations: South and Southwest Florida

    Type of Position: Permanent, Full Time

    Purpose: Primary responsibilities of the Regional Business Manager is to identify and drive new and existing ELEMIS spa business. To maximize sales and the brand, to sell and promote the benefits of the brand and treatments, train and provide customer support given by ELEMIS. Responsibilities also include ensuring that company standards are maintained to the highest level and that professionalism, honesty and customer enthusiasm are maintained at all times.

    Job Description:
    • Own responsibility for the development of assigned territory and implementation of sales initiatives and portfolio management within territory
    • Network, prospect and close NEW accounts including high end day spa, hotel/resorts, medi-spas, wellness and fitness centers.
    • Excellent budgeting and forecasting skills to support new and existing spa business growth, including timely report submission and use of CRM as required.
    • Ability to organize and execute managing a territory to achieve target. Including, but not limited to effective time management, organizing monthly call cycles, visits, training and business planning.
    • New and existing account development including understanding spa operations, menu development, spa staff incentives, trainings, product knowledge, promotions, events, new product and treatment implementation, maximize orders and increase monthly revenue.
    • Ensure training for ELEMIS treatments and retail are implemented and maximized in accounts at the highest standards.
    • Represent the business at internal and external trade and consumer events or meetings.
    • This list is not exhaustive and additional responsibilities will likely arise.

    • Experience:
    • Minimum 3+ years’ experience within Spa Industry (or similar) with proven record of sales growth.
    • General computer literacy with Microsoft Word, Excel and Outlook.
    • Experience in a similar field sales role essential.
    • Experience of new business development and prospecting.
    • Successful sales track record.
    • Experience and knowledge within the skincare/spa, hotel/resort and medical spa markets.
    • General computer literacy in Microsoft Word, Excel and Outlook.
    • Elemis treatment and product knowledge (training provided).
    • Knowledge of the Elemis Company philosophy (training provided).

 

Trainers
  • ELEMIS Trainer APPLY

     

    Department:Training

    Locations: Coral Gables, Miami, South Florida and Caribbean Region

    Type of Position: Permanent, Full Time

    Purpose: Primary responsibilities: to teach and deliver training to students, spa and retail partners in a highly knowledgeable, articulate and professional manner. The role calls for genuine enthusiasm, expertise and engaging delivery on the Elemis brand, products, hands on treatment therapies and prescriptive retail methods. Training should ensure consistency, raise standards and achieve the vision and mission of the Elemis Academy of Excellence. To educate and inspire through education to maximize sales and achieve territory goals. Responsibilities also include ensuring that company standards are maintained to the highest level and that professionalism, honesty and customer enthusiasm are upheld.

    Job Description:
    • Provide training in Elemis training academies, at trade shows and events and onsite at partner and retail locations when required for Spa and Retail divisions.
    • Educational delivery on skin anatomy and theory, product knowledge, retail and business classes.
    • Delivery of hands on practical training for Elemis treatments and therapies.
    • Provide demonstrations and treatments to potential customer spa partners.
    • Assess and feedback training observations on each students individual potential, setting goals and objectives to improve skills and knowledge using Elemis training techniques and tools.
    • To build relationships with spa and account management, feeding back and guiding them on the spa’s and individual’s performance and achievements.
    • To attend training development weeks at Miami Office or other venue where required.

    • Experience:
    • 2 years’ minimum experience working in a spa, medspa or full service salon environment, hands on delivery of treatments.
    • State board License in Skin and Massage Therapy or Beauty Therapy qualification NVQ level 3 or equivalent
    • CIDESCO qualification desirable
    • Teacher or State board instructor training qualification desirable.
    • Previous experience working within a training position desirable with a professional skincare company
    • ELEMIS treatment and product knowledge desirable.
    • General computer literacy in Microsoft Word, Excel, PowerPoint and Outlook.
    • Spanish speaking highly desirable.
    • Educational content, web based learning and curriculum development desirable.


  • ELEMIS Trainer APPLY

     

    Department:Training

    Locations: New York, NY and Northeast Region

    Type of Position: Permanent, Full Time

    Purpose: Primary responsibilities: to teach and deliver training to students, spa and retail partners in a highly knowledgeable, articulate and professional manner. The role calls for genuine enthusiasm, expertise and engaging delivery on the Elemis brand, products, hands on treatment therapies and prescriptive retail methods. Training should ensure consistency, raise standards and achieve the vision and mission of the Elemis Academy of Excellence. To educate and inspire through education to maximize sales and achieve territory goals. Responsibilities also include ensuring that company standards are maintained to the highest level and that professionalism, honesty and customer enthusiasm are upheld.

    Job Description:
    • Provide training in Elemis training academies, at trade shows and events and onsite at partner and retail locations when required for Spa and Retail divisions.
    • Educational delivery on skin anatomy and theory, product knowledge, retail and business classes.
    • Delivery of hands on practical training for Elemis treatments and therapies.
    • Provide demonstrations and treatments to potential customer spa partners.
    • Assess and feedback training observations on each students individual potential, setting goals and objectives to improve skills and knowledge using Elemis training techniques and tools.
    • To build relationships with spa and account management, feeding back and guiding them on the spa’s and individual’s performance and achievements.
    • To attend training development weeks at Miami Office or other venue where required.

    • Experience:
    • 2 years’ minimum experience working in a spa, medspa or full service salon environment, hands on delivery of treatments.
    • State board License in Skin and Massage Therapy or Beauty Therapy qualification NVQ level 3 or equivalent
    • CIDESCO qualification desirable
    • Teacher or State board instructor training qualification desirable.
    • Previous experience working within a training position desirable with a professional skincare company
    • ELEMIS treatment and product knowledge desirable.
    • General computer literacy in Microsoft Word, Excel, PowerPoint and Outlook.
    • Educational content, web based learning and curriculum development desirable.


 

Finance

    No job vacancies at this time

 

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