Contact us



How can we help you today?

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To contact us by phone:

If your query is relating to an existing order please have your order number to hand, this can be found on your order confirmation email. Call us on 0117 316 1888


Customer Support Opening Hours:

  • Mondays to Fridays: 8.45am - 6.30pm
  • Saturdays: 9am - 2pm
  • Sundays: Closed


Return Policy:

Please visit our Returns & Exchanges page for information about returning products.


International Business Enquiries:

If you are interested in becoming an international distributor for ELEMIS, or have an international business enquiry, please contact