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Contact Us

To make an enquiry regarding a product or recent order, please complete the form below.

BUSINESS ENQUIRIES: If you are a UK business currently selling ELEMIS, please email [email protected], or if you have a New Business Enquiry, please click here

How can we help you today?

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To contact us by phone:

If your query is relating to an existing order please have your order number to hand, this can be found on your order confirmation email. Call us on 0117 316 1888


Customer Support Opening Hours:

  • Mondays to Fridays: 8.45am - 6.30pm
  • Saturdays: 9am - 2pm
  • Sundays: Closed


Return Policy:

Please visit our Returns & Exchanges page for information about returning products.


Trade Enquiries:

If you are an ELEMIS trade partner please email [email protected]

New Business Enquiries:

If you are interested in working with ELEMIS in the UK, or have an international business enquiry, please contact New Business Enquiries