we will use any personally identifiable information which you provide to us. Personally
identifiable information is information that concerns you, individually, and that
would enable someone to contact you. Such personally identifiable information is
provided to us via our web site or to the elemis.com call centres referenced on
our web site. It does not govern communications that you may have with others which
reference our web site or products, such as communications with third-party service
providers who use our products.
Although our policy with respect to use and disclosure of our customers' personally
identifiable information, as described below, has been in effect for a number of
OPTING OUT OF EMAIL COMMUNICATION
To unsubscribe from our newsletter, please click here. After logging in, you will be taken directly
to a page that will allow you to unsubscribe to future elemis/timetospa emails.
Please uncheck the box that indicates: 'Subscribe to Email'Â. Then hit submit. Please
allow 24 hours for your request to be processed.
Categories of Personally Identifiable Information Collected
Visitors may browse our web site without revealing any personally identifiable information,
but shoppers must open an account with us. At that time, you will be asked to provide
such personally identifiable information as your name, E-mail address, home or business
address, telephone number and credit card information (name, number, card type,
expiration date and CID code). If you do not wish to share this information via
the internet, feel free to contact us by phone at +44 (0) 117 316 1888 to place your order.
timetospa.com also offers its customers personalised consultations with skin care
specialists by E-mail and online. If you decide to consult with a specialist, you
will be asked to provide personal information regarding your geographical location,
skin characteristics and age group.
What Personal Information About Customers Does Elemis.com/timetospa.com Gather?
The information we learn from customers helps us personalise and continually improve
your shopping experience at timetospa.com. Here are the types of information we
Information You Give Us:
We receive and store any information you enter on our Web site
or give us in any other way. You can choose not to provide certain information,
but, then, you might not be able to take advantage of many of our features. We use
the information that you provide for such purposes as responding to your requests,
customising future shopping for you, improving our online store, and communicating
We receive and store certain types of information whenever you
interact with us. For example, like many web sites, we use "cookies" and we obtain
certain types of information when your Web browser accesses timetospa.com (which
are explained below). There are tools designed to help you visit web sites anonymously,
although we will not be able to provide you with a personalised experience at timetospa.com
if we cannot recognise you, we want you to be aware that these tools exist.
To help us make e-mails more useful and interesting, we often receive
a confirmation when you open e-mail from elemis.com and timetospa.com if your computer
supports such capabilities.
Information from Other Sources:
We might receive information about you from other sources such
as government census information, and add it to our account information. Any information
gathered would be used for the purpose of bettering communication to you.
Use of Personally Identifiable Information
Your personally identifiable information is used for our internal business purposes
only. timetospa.com /Elemis.com does not sell, rent or lease your personal information
to independent third parties except as described below. We use personally identifiable
information to identify account holders, open and maintain accounts, process, service
and enforce transactions, send related communications to customers and to provide
customer services and support. Credit card numbers are used only for processing
payments and are not used for other purposes. We may also use personally identifiable
information to provide you with optional product or service updates, promotional
notices and offers and other information about timetospa.com and its products.
As stated above, elemis.com/ timetospa.com does not share our customer information
with third parties, except as described in the next paragraph. If you receive information
about our products from another company, elemis.com/timetospa.com has no control
over the use of their data. You will need to contact the company that delivered
the email to opt out of receiving ongoing emails.
Disclosure of Personally Identifiable Information
We may use third party, unaffiliated, companies to help us maintain and operate
our web site or for other reasons related to the operation of our business, and
those companies may receive your personally identifiable information for that purpose.
Should we be required to do so, we may also disclose personally identifiable information
about you in connection with a legal claim, governmental request or investigation.
Further, as our business develops, we may sell or buy corporate assets, and in such
transactions customer information may be shared with third parties and become one
of the transferred business assets.
Keeping Your Personally Identifiable Information Secure
Our authorised secure server, VeriSignÂ®, uses Secure Sockets Layer (SSL) encryption
- the industry standard -- when collecting or transferring sensitive data such as
your credit card information. SSL encryption is designed to make such sensitive
information unreadable to anyone but us.
If you prefer to place your orders by telephone, you may call one of the call centres
referenced on the Help Desk page on this web site. Your personally identifiable
information will be treated with the same confidentiality and security as orders
placed on our web site and is governed by the terms and conditions of this Privacy
All elemis.com/timetospa.co.uk data
is transferred to a
hosting site, by registering on timetospa.com/Elemis.com you are authorising your
personal data to be transferred to the
Changes to Your Personally Identifiable Information
You have the ability to review, change and/or correct the personally identifiable
information you provide to us by going to the web page that links to your account
and using the edit tools provided there to change your information.
Cookies are alphanumeric (letter and numeric) identifiers that we transfer to your
computer's hard drive through your Web browser to enable our systems to recognise
your browser and to provide features that help your user experience.
The 'Help' portion of the toolbar on most browsers will tell you how to prevent
your browser from accepting new cookies, how to have the browser notify you when
you receive a new cookie, or how to disable cookies altogether. However, cookies
allow you to take full advantage of some of Elemis.com /timetospa.com's best features,
and we recommend that you leave them turned on.
Selling to Children
timetospa.com does not sell products for purchase by children. If you are under
18, you may use timetospa.co.uk only with the involvement of a parent or guardian.
Our customers are given the option of registering with us to receive special offers,
newsletters and new product updates by E-mail. If at any time you decide that you
no longer wish to receive these communications, you may opt out of receiving them
by simply clicking on the "unsubscribe" link, which is attached to every E-mail
that is distributed to our customers. By clicking on this link, you will automatically
be deleted from our mailing list and will not receive any further E-mails. Should
you wish to be added again in the future, just do a basic registration the next
time you visit www.elemis.com
or www.timetospa.co.uk. To do this, simply click on the "Register Now" button on
the home page and fill in your name and E-mail address. This will add you, once
again, to the mailing list.
If there are updates, they will be posted to this Privacy page on our web site along
with the effective date of the revision. In the event of any significant changes
We respect your opinions. If you have any questions or comments about our Privacy
Policy please contact us at firstname.lastname@example.org or write to us at the following address:
Customer Care Centre
Unit D, Poplar Way East